R.C.S.

RIVER CRUISE SERVICES Ltd 

 

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Our Services 

Our company specializes in providing holistic services for all aspecs of human resources Management . Our team of experts is at your disposal to discuss any matter concerning yout company's human resource activities and provide you with the best solutions that will ensure high quality, effeciency, productivy and above all achievement of your company's objectives 
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 Strategic Human Resource Planning

Our team of experrts will review your company and develop a tailor made strategy that will identify your human resources requirements and develop the strategy that would help you achieve your comany's objectives

Organazational & Manpower Planning

Every organization must have an operational structure and the necessary manpower that can allow the organization to fuction in an effecient productive and cost effective way. RCS develops your organizational structure and suggests the manpower allowances necessary for this structure developing the jobs description for the various organizational positions.

Recruitment and employment 

We undertake the complete function of recruitment and employment. This includes idetifying potential manpower markets, advertizing, screening, interviewing, selecting and employment contract agreements. 


Training 

We Our team reviews your company's operations and identifys your training requirements and provides you with a complete training program that addresses all your training needs
We provide amongst other :
Induction trainings, Skills training, Procedural training, Customer Srvices trainings, Management trainings. 
Tailor made trainings for specific requirements are also available 

Nautical & Hotel

Crew Management

We undertake the complete management of the Nautical and Hotel Crew on board river cruises and ensure that nautical cruise services are focusing on safety, technical surveillance of the vessels and economic navigation whilst hotel services offer your customers excellent products & services allowing your company to achieve its quality and financial objectives

Performance Appraisals 

Though sofisicated but practical evaluation systems we provide you with a detailed appraisal of your personnel and identify any weaknesses that might be present with your operations and suggest the most effecient and cost effective methods to improve your employees perfornace


Operational  Process 

Engineering

Our consulting team analyzes the operational procedures and methods used in the nornal operation of your company and provides you with an effeciency analysis of your operations making suggestions for changes that might be necessary for an more effecient operation.

Operational Systems Design & Implemetation 

Operational Systems and procedures are the cornerstone of any successfull organization. Our team reviews your operations and develops operational procedures that help achieve your organizational objectives. It also helps you develop and implemet quality systems such the ISO 9001 ISO 22000 OHSAS 18001 and ISO 14001 

Quality Audits 

Utilizing market tools such operational inspections and mystery shopping visits we evaluate you product quality and delievery as well as your overall operations and facilities providing